PLEASE NOTE: Existing users will be locked out of their accounts after six (6) failed login attempts.
How does the Box Office use your information?
Banff Centre's Audience Services and Box Office respects and protects the privacy of its online visitors as defined in the organization-wide Digital Privacy Statement. All personal information you provide is managed according to the Freedom of Information and Protection of Privacy Act (FOIP). Personal information may be used to comply with Canada’s Anti-Spam Legislation (CASL).
Additionally, in order to provide exceptional service and support to our patrons, ticket holders, and guests, any personal information collected as part of a Box Office transaction may be used for the following purposes:
Additionally, in order to provide exceptional service and support to our patrons, ticket holders, and guests, any personal information collected as part of a Box Office transaction may be used for the following purposes:
- Managing and processing your ticket or gift certificate purchase;
- Managing and processing any donations and/or donation add-ons as part of the online ticketing process;
- Providing via email communication, as part of the online ticketing and donation process, all order confirmations and invoices, issuing tax receipts, digital tickets, etc.
- Communicating with you about the status of the performance or event that you will be attending, including pre-show reminders, any possible changes or cancellations to such performance or event, a personal thank you for your philathropic gift, or regular marketing or donor communications.
Please be advised that your personal information may be disclosed where required to: comply with any applicable laws; satisfy reporting requirements; and for planning or research purposes. Wherever possible, Banff Centre discloses aggregated, de-identified information.
